Alfa makes life better for companies of all shapes and sizes – from one man bands to large multinationals.
We help you Unlock profits – by streamlining your business processes, ease the management of your business & reduce your operating costs!
Small businesses benefit from our services by outsourcing their call answering, back office and administrative work. You do not need to employ full time staff for these jobs. This ensures continuity of your work and you pay only fraction of the costs.
Medium Businesses benefit from our services by outsourcing their customer call centre, administrative, back office, telemarketing, survey, follow-ups, support and tailored made solutions. Customer satisfaction and quality of service is at par or sometimes better for our clients what they get from the on-shore service providers.
Large Businesses usually require tailor made solutions. We work with many large companies for their customer service, technical support, back office administration requirements. Customer follow-up & cross selling to existing customer base are very popular services we provide to many of our larger clients.