JOIN ALFA’s DYNAMIC TEAM
At ALFA, we are incredibly proud of our staff. We invest heavily in personal development and training and once our staff is skilled in their respective roles, we do our utmost to keep them – which is why we have the best retention rates in the offshore contact centre industry. ALFA is always looking for staff for inbound call handling, outbound calling, back office support staff, Team Leaders, Team Managers. We offer industry best salary, bonus and incentives.

You must be bright, enthusiastic, with basic computer skills and must be willing to work in 24/7 environment!
To Apply please complete the form below and one of our HR executive will be in touch shortly!

Customer Service Representative (Male/Female)

Vacancies
10
Required skills

Excellent Communication skill (verbal and written)

  • Major work is back office, data, Internet research related
  • Work directly with clients from all over the world
  • Effectively communicate with clients via telephone and email.
  • Work on excels, power point presentations, word documents.
  • Develop and maintain effective work relationship with clients.
  • Take accurate enquiry details from client.
  • Understand the work requirement of client and communicate effectively.
  • Maintain an effective tracking system of all enquiries.
  • Data research, data mining, data entry and use of CRM is a plus.
  • Provide a weekly schedule of planned activities to team leader.
  • Record, monitor and assess results of referred enquiries.
  • Represent company in a professional manner at all times.
  • Candidate should be able to do inbound and outbound calling.

Qualification: Any Graduate

Shift: Night Shift (Drop facility till door will be provided)*

(For Only Female)

Experience
0 to 2 years
Location
Mumbai (Andheri West)
 

Content Writer

Vacancies
3
Required skills
  • Full time content writer for developing unique and original content for clients’ websites.
  • Writing blogs, Press releases, newsletters, white papers, policy agreements, emails and other related web content.
  • The writer should also be familiar with Search Engine Optimization (SEO) to create keyword specific articles.
  • Along with technical and creative writing, the writer should be able to edit and summarize content, whenever required.
  • This is an exciting position that will allow you to expand your knowledge in the areas of Internet marketing and search engine optimization.
  • We are looking for a quick learner that can multitask and perform projects under tight deadlines.
Experience
1 to 2 years
Location
Mumbai (Andheri West)
 

Web Developer (WordPress)

Vacancies
3
Required skills

WordPress Developer/Designer             

  • Extensive knowledge and experience of building WordPress CMS websites using the best
  • Practice & de-facto standard plugins and Widgets.
  • Experience working with WordPress at code level:
  • Knowledge of existing inbuilt WordPress functions
  • Creation of custom post types
  • Creation of plugins/widgets written to conform with the WordPress coding standards
  • Creation of clean, logical, well-documented and re-usable code
  • Theme/Template integration
  • Knowledge of WordPress Network (Multisite) beneficial
  • Knowledge and experience of web accessibility
  • Good understanding of cross-platform and cross-browser issue.
  • Know how to convert PSD files in HTML/ wordpress
  • Knows child themes and parent themes
  • Theme installation, updates, various plugins installation & activation.

Qualification: B.E., B.Sc., MCA, M.Sc., Diploma (IT)

Shift: Day Shift

Experience
1 to 2 years
Location
Mumbai (Andheri West)
 

Frontend Developer (Web Designer)

Vacancies
3
Required skills

Web Designing

  • Good experience on HTML 5, CSS 3, Javascript, Jquery, Photoshop.
  • Good experience converting with Photoshop / illustrator files into usable HTML files.
  • Good knowledge of CSS
  • Jquery and java basic and (java advanced is a plus).
  • Excellent verbal and written communication.

Qualification: B.E., B.Sc., MCA, M.Sc., Diploma (IT)

Shift: Day Shift

Experience
1 to 2 years
Location
Mumbai (Andheri West)
 

Search Engine Optimizer (For only female)

Vacancies
3
Required skills

On Page & Off Page Optimization 

  • SEO professional with at least one year’s experience of digital marketing.
  • A passion for emerging platforms and good knowledge of effective SEO strategies and techniques.
  • A good understanding of how Google and other search engines rank pages.
  • Tracking conversion rates and making SEO improvements to the website.
  • PPC knowledge and experience will be adding advantage.
  • Knowledge of On Page activities like Keywords Research, Meta Tags Creation, Heading Tags, Keywords Research etc.
  • Hand on Experience of off page activities like Directory submission, social book marking, Articles Submission, forum posting, Blog Commenting.
  • Knowledge of Social Media Optimization (including Facebook, Twitter, Pinterest, LinkedIn, etc.)
  • Knowledge of traffic generation via blogging Knowledge of online advertising (Google Ad words, Facebook Ads, Bing Ads)

Good working knowledge of major social media channels including Facebook and Twitter.

Qualification: Any Graduate 

Shift: Day Shift

(For only female)

Experience
1 to 2 years
Location
Mumbai (Andheri West)
 

PHP Developer

Vacancies
3
Required skills

PHP Programmer

  • Understanding of MVC design patterns and frameworks (CakePHP or Code lgniter) (essential)
  • Expertise in PHP template engines (PHPLib, Smarty).
  • Experience of object oriented programming / modular programming.
  • Front-end development including jQuery (desirable, not essential).
  • Understanding of Ajax (desirable, not essential).
  • Experience of the full software development lifecycle from requirements gathering and functional specification.
  • Authoring, to development, testing and delivery (desirable, not essential).
  • Commercial experience in Web Application development and / or software development (desirable, not essential).
  • Some knowledge of the Linux command line (desirable, not essential).
  • Good levels of communication. Both written and verbal
  • Enthusiasm and an interest in all things technology
  • PHP web development using AJAX
  • Payment Gateway Integration

Qualification: B.E., B.Sc., MCA, M.Sc., Diploma (IT) 

Shift: Day Shift

Experience
1 to 2 years
Location
Mumbai (Andheri West)